All the airports and ground service companies that operate them run slightly differently to one another. If you decide to fly to Zermatt by helicopter, Zermatt Helicopters will provide you all the details needed for the smooth transition from plane to helicopter at your chosen airport.
If your accommodation providers do not provide this service Zermatt Helicopters can organise a taxi through Whitetracks Vehicles that will be charged as extra to the cost of the helicopter transfer. This should be paid directly to the taxi driver once you arrive at your hotel or chalet unless otherwise pre-arranged with Zermatt Helicopters.
OUTBOUND: Your Departure from Zermatt to the Airport
Zermatt Helicopters will provide you with a time of departure from Zermatt - this time will be when the helicopter is due to take-off in order to complete its mission. Please be at the Helipad in Zermatt before the designated time allowing plenty of time to load and get ready before take-off, 10-15 minutes should be sufficient.
OUTBOUND: Your Arrival at the Airport from Zermatt
When the helicopter lands at the airport you will be met by ground services who will then escort you to where you need to check in for your flight home. If you have organised an excess luggage transfer this will be the time when the chalet company Rep or taxi driver will need to reunite you with your excess luggage. Please ensure that you have the contact number of the person who is delivering your luggage to the airport.